It was a good place to work and shop while Sam Walton was alive. When he died, slowly but surely the company was taken over by bottom line guys who didn't care about the quality of their service. They started running off their experienced employees and relying on cheap part time employees and slashed payroll overall. They got rid of the greeters. Now you have to stand in line for 10 minutes to get checked out because they don't want to pay enough cashiers to get people checked out efficiently. I avoid the place like the plague now and shop at HEB instead.